Return & Refund Policy
Non-Refundable Products Policy
Due to the personal care and hygiene nature of skincare products, all products sold by SYEN GLOW are strictly non-returnable and non-refundable.
We do not accept returns, exchanges, or refunds once an order has been placed and delivered.
Exceptions (Only for Wrong or Damaged Product)
A replacement may only be considered if:
- You receive a wrong product, or
- The product arrives physically damaged
To request assistance, customers must contact us within 24 hours of delivery with:
- Order details
- Clear photos/videos of the package and product
- Unboxing video (mandatory)
Claims without proper proof may not be accepted.
Cancellation Policy
Orders once placed cannot be cancelled after dispatch.
Contact Support
For any order-related concerns:
Email: marvikenterprise93@gmail.com
Phone: +91 7991812880